VoIP managedIP Packages Feature List and Benefits

TDS® managedIP Hosted has three main packages. Mix and match to build the right solution for your business.

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Mobility &
Simple Seat Description
Anonymous Call Rejection Phone

Prevents restricted phone numbers from reaching you.

Automatic Callback Phone

Receive notification on your phone when someone within your organization, who was busy when you previously called, becomes available.

Basic Call Logs Phone

Get access to helpful information (such as: date, time, duration, and more) about placed, received, and missed calls.

Call Forwarding Always Phone

Send all your calls to a different number.

Call Forwarding Busy Phone

Send calls to another number when you’re busy (example: on the phone or have Do Not Disturb on).

Call Forwarding No Answer Phone

Send calls to a different number if you can’t answer.

Call Forwarding Not Reachable Phone

Never miss a call, even in the event of disaster, by setting up an alternate number for receiving calls.

Call Forwarding Selective Phone

Send incoming calls from specified callers to the numbers of your choice, based on time, date, or phone number.

Call Notification (email or text) Phone

Get an email or text when you receive a call. You can get a notification for all calls or only specific phone numbers.

Call Park System

Hold a call in a virtual location, so any member of your organization can retrieve it.

Call Pickup Phone

Quickly answer an incoming call intended for a different line in your office.

Call Pull UC

Seamlessly move active calls between your cell phone, desk phone, soft phone, or tablet.

Call Transfer System

Send a call straight to another phone, or have a quick discussion with a colleague before connecting them to a caller.

Call Waiting Phone

Answer a second call while you’re on the phone.

Caller ID System

Know who’s calling before you even answer the phone.

Click to Dial UC

Place calls to your contacts with a single click using the desktop client.

CommPilot Express Phone

Set up profiles that will handle incoming calls differently, depending on if you are in the office, traveling, telecommuting, or unavailable.

Communication History (call, chat & VoiceMail) UC

Access your 60 most recent communications (including: calls, chats and voicemail messages), depending on the package purchased.

Contact Management UC

Create groups and organize favorites, so you can quickly access the people you communicate with most frequently.

Desktop Share UC

Allow team members to see your desktop on their computers during meetings.

Direct Inward Dialing (DID) System

Give each of your employees a dedicated phone number.

Directed Call Pickup Phone

Answer a coworker’s phone from your desk.

Do Not Disturb (DND) Phone

Lets team members and customers know you’re busy without picking up the phone to talk to them.

Enhanced Call Detail Reporting System

Access historic or close-to-real-time call activity information for all numbers in the organization.

Enterprise Directories System

An easy way to look up numbers, users, and their department within your managedIP Hosted system.

Group Paging System

Send a one-way audio message to all phones or groups.

Highlight to Dial UC

Select any number and complete the keyboard command to place the call using the desktop client.

Instant Message (chat, file transfer, group chat) UC

Send messages, host virtual meetings, and share files within a chat window.

Last Number Redial Phone

Push one button to call the last number you dialed.

Music On Hold User Phone

Advertise specials and offers to customers while they are on hold.

N-Way Call System

Add up to 12 participants to an ad hoc conference call. No conference bridges or access codes required.

Outlook Integration UC

Quickly access call, email, and calendar presence for Outlook contacts.

Presence (Desktop & Telephone) UC

See if a coworker is available to have a conversation, and view the best device or application to reach them.

Priority Alert Phone

Set ringtones for specific callers.

Privacy System

Stops customers from reaching your CEO or other select team members. Privacy hides certain employees from the directory, Auto Attendant, and Status Connect.

Push To Talk System

Send a page via phone to a coworker. This is a great feature for receptionists to notify employees when a customer has arrived for a meeting.

Remote Office UC

Turn any phone into your office phone to make and receive calls.

Remote Teleworker System

Gives your work-at-home or small branch employees full access to the managedIP system.

Selective Call Acceptance Phone

Lets you determine which calls you want to receive, based on predefined criteria like: phone number, time, or day of the week.

Selective Call Rejection Phone

Allows you to block calls based on specific criteria you select.

Sequential Ring Phone

Set up a “find-me” list of phone numbers to call. For example, have your desk phone ring twice, then your cell phone, then your home office line.

Shared Call Appearance Phone

Give your employees access to other users’ lines. For example, one employee can answer and make calls on a coworker’s line. Great for administrative assistants or small offices where anyone may answer an incoming call.

Simultaneous Ring Personal Phone

One of the most popular features on the system! Allows your calls to ring several numbers at once (e.g. your desk phone and your cell phone).

Soft Phone UC

Make, receive, and transfer calls using the desktop application on your computer.

Speed Dial 8 Phone

Dial your eight most commonly called numbers with a single-digit code.

Speed Dial 100 Phone

Dial your 100 most commonly called numbers with a two-digit code.

Status Connect Phone

See if coworkers are on a call, receiving a call, or available.

Three-Way Call Phone

Add a third person to a call for a seamless three-way calling experience for all parties.

Unlimited Domestic Long Distance System

Unlimited domestic long distance comes standard with our packages.*

Virtual Collaboration Room (My Room) UC

Collaborate with teammates using your own private, digital meeting room. Great for desktop sharing, group chats, and conference calls.

Voice Mail Phone

Receive email or text notifications when callers leave a message and retrieve messages remotely.

*Unlimited domestic long distance is provided based on reasonable usage. High-volume calling, such as call centers, auto dialers, dialup access to the Internet, switching applications or similar uses are not permitted and entitle TDS to terminate the service. Other restrictions may apply. Please contact TDS for further details.

managedIP Speak to your TDS Account Representative to review Statement of Work and determine product restrictions, guidelines, and fees that may apply. Product and service availability is based on market area. Contact TDS to learn more. Unlimited Long Distance is being provided based on reasonable usage. High volume calling applications such as call centers, auto dialers, dial up access to the Internet, switching applications, or similar uses are not permitted and entitle TDS to terminate the service. Other restrictions may apply.

Delinquent accounts may lose service. Certain services not available in all areas. Price may vary by serving area and is subject to change without notice. Services subject to TDS Terms of Service, TDS Privacy Policy, and TDS Acceptable Use Policy. TDS Telecom®/TDS TV® are registered trademarks of Telephone and Data Systems, Inc. and licensed to TDS Telecommunications LLC. Copyright © 2024, TDS Telecommunications LLC, All Rights Reserved.