VoIP managedIP Packages Feature List and Benefits

Prevents restricted phone numbers from reaching you.

Receive notification on your phone when someone within your organization, who was busy when you previously called, becomes available.

Get access to helpful information (such as: date, time, duration, and more) about placed, received, and missed calls.

Send all your calls to a different number.

Send calls to another number when you’re busy (example: on the phone or have Do Not Disturb on).

Send calls to a different number if you can’t answer.

Never miss a call, even in the event of disaster, by setting up an alternate number for receiving calls.

Send incoming calls from specified callers to the numbers of your choice, based on time, date, or phone number.

Get an email or text when you receive a call. You can get a notification for all calls or only specific phone numbers.

Hold a call in a virtual location, so any member of your organization can retrieve it.

Quickly answer an incoming call intended for a different line in your office.

Seamlessly move active calls between your cell phone, desk phone, soft phone, or tablet.

Send a call straight to another phone, or have a quick discussion with a colleague before connecting them to a caller.

Answer a second call while you’re on the phone.

Know who’s calling before you even answer the phone.

Place calls to your contacts with a single click using the desktop client.

Set up profiles that will handle incoming calls differently, depending on if you are in the office, traveling, telecommuting, or unavailable.

Access your 60 most recent communications (including: calls, chats and voicemail messages), depending on the package purchased.

Create groups and organize favorites, so you can quickly access the people you communicate with most frequently.

Allow team members to see your desktop on their computers during meetings.

Give each of your employees a dedicated phone number.

Answer a coworker’s phone from your desk.

Lets team members and customers know you’re busy without picking up the phone to talk to them.

Access historic or close-to-real-time call activity information for all numbers in the organization.

An easy way to look up numbers, users, and their department within your managedIP Hosted system.

Send a one-way audio message to all phones or groups.

Select any number and complete the keyboard command to place the call using the desktop client.

Send messages, host virtual meetings, and share files within a chat window.

Push one button to call the last number you dialed.

Advertise specials and offers to customers while they are on hold.

Add up to 12 participants to an ad hoc conference call. No conference bridges or access codes required.

Quickly access call, email, and calendar presence for Outlook contacts.

See if a coworker is available to have a conversation, and view the best device or application to reach them.

Set ringtones for specific callers.

Stops customers from reaching your CEO or other select team members. Privacy hides certain employees from the directory, Auto Attendant, and Status Connect.

Send a page via phone to a coworker. This is a great feature for receptionists to notify employees when a customer has arrived for a meeting.

Turn any phone into your office phone to make and receive calls.

Gives your work-at-home or small branch employees full access to the managedIP system.

Lets you determine which calls you want to receive, based on predefined criteria like: phone number, time, or day of the week.

Allows you to block calls based on specific criteria you select.

Set up a “find-me” list of phone numbers to call. For example, have your desk phone ring twice, then your cell phone, then your home office line.

Give your employees access to other users’ lines. For example, one employee can answer and make calls on a coworker’s line. Great for administrative assistants or small offices where anyone may answer an incoming call.

One of the most popular features on the system! Allows your calls to ring several numbers at once (e.g. your desk phone and your cell phone).

Make, receive, and transfer calls using the desktop application on your computer.

Dial your eight most commonly called numbers with a single-digit code.

Dial your 100 most commonly called numbers with a two-digit code.

See if coworkers are on a call, receiving a call, or available.

Add a third person to a call for a seamless three-way calling experience for all parties.

Unlimited domestic long distance comes standard with our packages.*

Collaborate with teammates using your own private, digital meeting room. Great for desktop sharing, group chats, and conference calls.

Receive email or text notifications when callers leave a message and retrieve messages remotely.