Troubleshooting
Parental Controls help you make sure your family has access to only those shows you want them to watch. Settings need to be configured on each TDS TV+ device.
Note: The parental controls you set on TDS TV+ do not extend to other apps. You may want to consider updating your Google account to make it password protected to limit in-app purchases.
Note: All menu settings will require the parental control PIN to be used to change any setting while in status of ‘On-Unlocked’ or ‘On-Locked’
When Parental Controls are on, a lock icon will appear on the Home screen next to the Menu icon . Please keep record of the PIN you selected. If you forget your PIN, you will need to call TDS TV+ Support 24/7 at 1-855-239-0284.
When this setting is on, adult shows do not appear in search results, and titles/descriptions of adult shows are hidden in the program guide and My Shows. You will need to enter the Parental Controls PIN to watch any adult content.
To hide adult content:
Select ‘Hide Adult Content” and press ‘OK’ on the remote control.
Movies originally meant for release to theaters have a different rating system from shows made for TV. Use rating limits to set rules for both rating systems.
To set rating limits: