High-Speed Internet: Availability varies and speeds shown may not be available at all service addresses. Certain speeds are only offered in areas served by TDS Fiber. Speed ranges shown are expressed as “up to” to represent network capabilities between customer location and the TDS network. Most customers can expect to receive a stable speed within the range of the product purchased as allowed by the quality and capability of the connection; however, actual speeds experienced by customers vary and are not guaranteed. Some customers may receive lower than the indicated speed range. Speeds vary due to various factors, including but not limited to: distance from switching locations, network equipment, delivery technology, and external/internal network conditions. Speed tests may produce inconsistent results due to various factors, including the speed test program or website used, the number of devices connected to the customer’s modem, and whether the speed test is conducted over Wi-Fi. Customers that are not receiving the indicated speeds may cancel their service or downgrade to a lower-speed service without any termination or switching charges. In order to maximize Internet speeds above 100Mbps, a gigabit wired Network Interface Card (NIC) and/or a more advanced wireless NIC, preferably 802.11ac or higher is needed. TDS is not responsible for setup and preparation of the wireless router feature of the provided 4-port wireless router. Additional cabling or wiring work is the responsibility of the customer. A one-time shipping and handling fee of $14.95 applies on the router.