Crooks are continually unleashing new and more dangerous threats online, attacking the Internet-enabled devices you, your employees, and customers use. TDS’ Remote Device Support can help protect you from these activities.
TDS helps make computer, mobile device, and Wi-Fi issues a thing of the past! Our team of experts can get your small business up to speed.
Every dollar counts. That's why our Remote Device Support and Business Wi-Fi are available to you for over 20% off when you purchase them as a bundle.
Here's what you'll get:
We'll perform a facility assessment to determine optimal equipment placement, set up your TDS Wi-Fi router and install a Wi-Fi range extender at no additional cost!
One of our technicians will configure up to five Internet-connected devices during their visit. You can receive additional help setting up any remaining computers, phones or tablets by calling our team of Wi-Fi experts.
Plus, we can establish two separate networks—one for your business and one for your customers. This reduces your risk of malicious activity on your business network.
One of our specialists will clean and optimize all your business’s online-enabled computers and devices using a remote assistance connection.
We'll check your PCs, Macs, and mobile devices (Android™, IOS®, BlackBerry®) for viruses, hijacking software, and bloatware. Plus, we'll defragment hard drives, configure your web browser, and provide system security suggestions.
There are no per-user charges, set-up fees, or device caps—just knowledgeable support from a name you already know.
To equip your business with our comprehensive service and support bundle, call your TDS sales representative today.
Ask a TDS Account Representative about pricing and other term agreements. Distance limitations and other restrictions may apply. High-Speed Internet speeds and availability may vary. Speeds are ":up to". Customer will receive highest stable speed possible based on the quality and capability of the connection and product purchased. TDS is not responsible for setup and preparation of the wireless router feature of the provided 4-port wireless router. The TDS technician will cross connect and test the High-Speed Internet service at one pre-wired and pre-identified jack. Additional cabling or wiring work is the responsibility of the customer. TDS reserves the right to refuse additional IP requests. Prices subject to change without notice. Installation fee is waived for all customers who sign up for TDS voice service and choose at least a 12-month High-Speed Internet service agreement. Customers who terminate their contract prior to their contracted term will be assessed the waived installation fees retroactively. A one-time shipping and handling fee of $14.95 applies on the router. Speak to your TDS Account Representative to review statement of work and determine product restrictions, guidelines, and fees that may apply.
Remote Device Support: On-site visits are not offered as part of the service. All troubleshooting of PCs, mobile devices, and other network components is done over the phone, chat, or remote Internet session. Businesses with multiple locations must have one subscription per location. Services will be provided to hardware in the subscribed business location on a best-effort basis. TDS reserves the right to impose limits on the service when usage of the service imposes an excessive burden on the TDS support teams. TDS does not guarantee Remote Device Support can solve all problems. Remote Device Support services are subject to the TDS Terms of Service at https://tdstelecom.com/policies/terms-of-service.html.
Business Wi-Fi: On-site visits for configuration of devices connected to the Wi-Fi are not offered as part of the service. All troubleshooting of PCs, mobile devices, and network components is done over the phone, chat, or remote Internet session. Businesses with multiple locations must have one subscription per location. Service will be provided to supported Wi-Fi hardware in the business location. TDS reserves the right to impose limits on the service when usage of the service imposes an excessive burden on the TDS support teams. TDS does not guarantee TDS Business Wi-Fi can work in all locations. TDS Business Wi-Fi service is subject to the TDS Terms of Service at tdstelecom.com/policies/terms-of-service.html.
Delinquent accounts may lose service. Certain services not available in all areas. Price may vary by serving area and is subject to change without notice. TDS Telecom®/TDS TV® are registered trademarks of Telephone and Data Systems, Inc. and licensed to TDS Telecommunications LLC. Copyright © 2019, TDS Telecommunications LLC, All Rights Reserved.